Herbs and Helpers INFO ALERT - Corona Virus (COVID19) !!!

Useful comments provided by users of Herbs and Helpers. INFO ALERTS, Notices etc. Give us your opinion, vote in a poll!

Herbs and Helpers INFO ALERT - Corona Virus (COVID19) !!!

Postby herbsandhelpers » Fri Feb 21, 2020 4:49 pm

Herbs and Helpers INFO ALERT - Corona Virus (COVID19) !!! etc


Before you ask here is the low down on Corona Virus Risk (COVID19) from our supplier:

"We can assure you that there is no risk regarding our products.

Firstly, all the products in our current stock have been produced at least half a year ago.

Secondly, the coronavirus - known as COVID-19 - spreads from person to person in close proximity, similar to other respiratory illnesses, such as the flu.

KPC-Herbs ensures food safety by reducing biological, chemical or physical hazard risks to minimal levels through continuous measurement following ISO 22000 HACCP (Hazard Analysis and Critical Control Points).

At this moment we have no indications that COVID-19 is a threat to our products."



We guarantee that all our KPC Chinese Herbal Medicine single herb and formula concentrated extract powders/granules and all raw herbs from Sino Phyto have full EU COAs and fully meet/exceed current EU standards - GUARANTEED


Please remember that although we always order your requests, that it is out of our control whether it arrives or not.

We are always happy to refund, substitute, wait and generally to ship back orders without extra charge if feasible.

However please note requiring a full refund due to a change of mind (i.e. where some products are available or stock levels were not checked as indicated beforehand) will attract up to a £5.00 admin charge.

Every time a transaction is processed transaction fees, refund charges, fraud checking fees and VAT are applied.

To maintain good will and avoid putting up prices please bear this in mind. We want to continue to provide good customer service as always.

We cannot fund changes of mind ...

Site Admin
Posts: 5538
Joined: Wed Dec 21, 2005 4:07 pm
Location: UK

Return to Feedback Area

Who is online

Users browsing this forum: No registered users and 0 guests


The team • All times are UTC [ DST ]